Haley Pinzon
Director, Operations
20+ Years across Customer Service, Human Resources, Implementation, and Training/Development
Haley brings over 16 years of customer service expertise across a variety of industries, along with more than a decade of experience in training and development. Prior to joining Off Duty Management, she held key roles in human resources, operations, and implementation, where she specialized in onboarding, schedule writing, and fostering interdepartmental collaboration in fast-paced, employee-focused environments. She is known for identifying innovative, cost-effective solutions to meet evolving business needs and drive operational efficiency. Haley earned a Bachelor of Science degree from Texas A&M University.
