How will Off Duty Management integrate my agency’s policies and processes?

At Off Duty Management, we understand that no two law enforcement agencies operate the same way. Your policies, procedures, and internal workflows are the backbone of your operations and when it comes to managing off-duty assignments, those standards should never be compromised.

That’s why Off Duty Management doesn’t offer a one-size-fits-all solution. Instead, we deliver a customizable off-duty management platform that integrates with your agency’s existing rules, agreements, and operational preferences. From day one, our mission is to become an extension of your agency, not a replacement for your authority.

Off Duty Management’s proprietary scheduling software, OfficerTRAK®, is designed with flexibility at its core. Whether your agency enforces rank-based assignment eligibility, seniority-driven bidding, or specific scheduling limitations, our system can be configured to reflect and enforce those policies automatically.

Real-world example: We recently partnered with a State Police agency and developed a custom bidding process that aligned with the agency’s collective bargaining agreement and paid detail policies. This ensured that every off-duty assignment complied with internal labor regulations without requiring manual oversight from agency staff.

This kind of customization isn’t the exception, it’s the standard. Off Duty Management works closely with your leadership team to understand the nuances of your agency’s protocols and builds a solution that fits like a glove.

Our secure web portal gives your agency full visibility and control over every aspect of off-duty work. From scheduling and invoicing to payroll and reporting, our platform is built to support your workflows—not disrupt them.

Here’s what that looks like in practice:

• Automated scheduling that respects your agency’s rules for shift limits, rest periods, and assignment eligibility.
• Integrated invoicing and payroll that ensures officers are paid accurately and on time, while agencies maintain financial transparency.
• Real-time reporting tools that provide insights into officer participation, vendor activity, and compliance metrics.

All of this is delivered through a user-friendly interface that’s accessible to agency administrators, officers, and approved customers—streamlining communication and reducing administrative overhead.

Off Duty Management doesn’t just manage off-duty assignments, we help agencies elevate their programs. By embedding your policies directly into our system, we ensure that every detail is handled with precision, accountability, and respect for your agency’s standards.

The result?

• Improved compliance with internal and external regulations
• Reduced liability through consistent enforcement of agency rules
• Enhanced transparency for leadership, officers, and customers
• More time for your agency to focus on its core mission: public safety

If your agency is looking to modernize its off-duty program without sacrificing control, we are ready to help. Our team of experts will work hand-in-hand with your agency to build a solution that reflects your values, protects your officers, and simplifies your operations.

Let’s build something that works for you because your policies aren’t just important. They’re non-negotiable.