Law enforcement officers have been working off duty security assignments for almost as long as there have been police officers. Over the years, many companies have come to depend heavily on the availability of off duty officers to augment their security needs throughout the United States. Law Enforcement agencies manage this activity in a number of ways. For example, some choose to transfer the entire process onto the officer network while other agencies manage every facet of the process. And, of course, there are 1000’s of agencies who fall in-between these extremes.
Our solution is comprehensive and has no cost to agencies. The solution includes managing inbound service requests, scheduling, time & attendance, payroll and invoicing. In addition, when officers are placed on an off-duty assignment through our solution, each of them will be covered with Workers’ Compensation and our comprehensive insurance program. Over the years our business processes and technology platform, OfficerTRAK®, led us to the solution of providing a systemic, customer service oriented program to help agencies manage and efficiently execute their off-duty program.