FAQ

FAQ

Our services, including OfficerTRAK® software, A+ rated general liability and statutory workers' compensation are 100% NO COST to your municipality and officers.
Off Duty Management will follow the agency's direction for officer payment. We can pay the officer directly or payment can be made to the municipality for internal payroll processing for the officer.
The agency’s needs and requirements for their off-duty program will impact the administrative fee ODM charges to the vendors. The largest admin fee is whether the municipality or ODM pays the officers directly. Our fee is always reasonable and ensures that all are protected by our program and the vendor receives numerous benefits that will reduce their overall costs and risk exposure.
Off Duty Management assumes all financial risk for vendor non-payment. The municipality, agency and officers will never have any costs or financial responsibility for vendor delinquency or non-payment. ODM will ensure officers and agencies are always paid weekly, regardless of vendor payment status.
Our administrative fee will never change during the life of the agreement or contract with the municipality. We are built by officers and understand how important avoiding escalating fees are for your agency and community.
We understand that each agency is different and that is why we customize our services to fit your agency's specific polices and needs. We completely follow your rules governing your off-duty program. We work exclusively for you!
We can handle all scheduling for jobs and establish groups within our platform. However, your agency can still have coordinators if you choose to do so.
Vendors can go to your agency’s website and click on the portal button to submit their request. They will have their own online portal to submit the request and are able to see the request status. Vendors can also call ODM 24/7/365 using our contact information listed on the website to submit the request directly with us.
We follow the state statute on workers' compensation coverage. In the event that an incident occurs, we need to be informed immediately and we will start working with the officer and agency on the next steps.
We provide multi-million dollar A+ rated comprehensive liability insurance coverage to the agency, officers and vendors. The agency will be named on our COI and we are happy to provide a copy of the COI upon request.