Our Complete, No-Cost Solution to Manage Off-Duty Jobs
Administration, scheduling software, and insurance for agencies, officers, and customers.
Save Time, Money, and Reduce Risk
Simple, centralized workflows for everyone involved from service request to officer payment.
-
1
Service Request
Customer submits a job request online or via phone. All key details are captured in minutes.
-
2
Coordination
Account team reviews the request to ensure compliance with agency policies.
-
3
Scheduling
Approved jobs are published in OfficerTRAK®. Officers receive instant notifications and select shifts.
-
4
Officer Payroll
Officers are paid per agency’s timeline regardless of delinquent customer payments.
-
5
Invoicing
Customers can easily view and pay for requested services through the online portal.
-
6
Reporting
Standard and custom reports are generated on-demand and as scheduled.
Everything Managed in One Place
-
Customers Request Service Online or By Phone Anytime
-
Account Team Reviews Requests for Agency Compliance
-
Approved Requests Published to OfficerTRAK®
-
Officers Select Jobs On OfficerTRAK® Mobile App
-
Customers & Agency Can Review Job Details Online Anytime
-
Officers (or Agency) Are Paid Every Week – Guaranteed!
-
Invoicing and Collections Managed by Our Team
-
Standard & Custom Reports On-Demand Or Scheduled
-
Bonus! Extensive Liability Coverage Provided at No Cost
The Benefits of Our Complete Solution
-
Agencies
-
Save Time, Money, & Resources
-
Free Internal Use
-
No Cost; No Hidden Fees
-
24/7/365 Service & Support
-
Compliant w/ Agency Policies
-
On-Time Payment Guaranteed
-
Financial Float
-
Real-Time Dashboard
-
Minimize Liability and Risk
-
Liability Insurance & WCI
-
And much more
-
-
Officers
-
Paid Weekly – Guaranteed!
-
Easy-To-Use OfficerTRAK® Mobile App
-
No Paid Ads on OfficerTRAK®
-
No Cost; No Hidden Fees
-
Fair Job Distribution
-
Job Notifications / Reminders
-
Send Field Notes and Messages
-
Calendar View and Options
-
24/7/365 Service & Support
-
Liability Insurance & WCI
-
And much more
-
-
Customers
-
Request Service, Online or By Phone
-
Dedicated Online Portal
-
Estimate Job Requests
-
Check Request Status Online
-
Convenient Payment Options
-
Simplified Payment Process
-
24/7/365 Dedicated Account Support Team
-
Eliminates Officer Tax Documentation
-
Removes Liability Insurance Requirement
-
Real-Time & Historic Reports
-
And much more
-
Personalized Service & Support
Our U.S.-based, bilingual team is available 24/7/365 to support your agency, your officers, and your extra-duty employers with fast, professional service.
-
Dedicated account manager and team
-
Average speed to answer is under 1 minute
-
Over 95% of calls are resolved in under 5 minutes
Purpose-Built for Off-Duty Programs
Our mobile app is purpose-built for public safety and evolves based on ongoing agency and officer feedback. It’s a true mobile experience designed for performance in the field.
-
Fully native mobile app (not a web-optimized version)
-
Recovers data automatically during signal loss
-
Features real time messaging and field notes
Industry-Leading Insurance Protection
Our extensive insurance coverage benefits first responders, agencies, and extra-duty customers with top-tier policies.
-
Rated ‘A’ (Excellent) by AM Best
-
$15 Million Umbrella Policy
-
Full State-Statutory Workers’ Compensation
Full Program Administration
Our team manages the entire off-duty process while strictly following your agency’s policies and procedures so you stay in control.
-
Full-service invoicing and collections
-
Guaranteed weekly payments in full
-
All Financial Risk Assumed
No-Cost Solution
Our solution is funded through a small administrative fee charged to extra-duty customers, never to public safety agencies or officers.
-
No licensing or usage fees for OfficerTRAK®
-
No fees passed along to officers or agencies ever
-
No customization or app update fees
Download the App Now
Don’t let the off-duty blind spot cost your agency time, money, or trust
-
+Streamline Administration & Scheduling with OfficerTRAK®
-
+Consolidate Billing, Payroll, & Collections
-
+Reduce Risk & Liability with Comprehensive Insurance
-
-NEVER Any Cost to Officers or Agencies
Government-Friendly Procurement
We’ve made partnering with us easy. Because we’re vetted and approved, municipalities, cities, and government agencies can bypass lengthy bidding processes thanks to our many cooperative purchasing contracts.
What it means for you
-
Faster procurement
-
Pre-approved compliance
-
No need for additional contracts
-
Significant savings in time and resources
Don’t Just Take Our Word For It
OfficerTRAK® helps our agency’s reputation with off-duty employers, and also helps us with the officers. If an officer is having an issue, whether personal or otherwise, we can identify that and try to get them some assistance. Without a doubt, Off Duty Management has made our program 80% more efficient.
Daniel Lewis, Jr. (Ret.)
Off Duty Management makes sure your officers are paid on a schedule. This means if the vendor has not paid for the work, Off Duty Management pays from the company and the company seeks reimbursement from the vendor.
Captain Barry Hendrixson
Agencies shouldn’t just focus on bringing an in-house software solution into their existing day to day grind. Feel comfortable exploring the options of letting an outside entity do the clerical work. Now with some software solutions, agencies are able to bring that back on an in-house basis, but you’ll start realizing that there's a lot of staffing that has to be thrown towards that. My best advice is to open your mind up to a solution like Off Duty Management.
Scott Brewer
Proud to Partner With Agencies Across the Nation
We provide our comprehensive services to agencies of all sizes, from 3 sworn to 3000 sworn, and all sizes in between.
You asked, we answered. But if we didn’t, reach out to us and we’ll be happy to answer your questions.
Contact
What happens if I’m injured while working an off-duty job?
We follow the state statute on workers’ compensation coverage. If an incident occurs, we need to be informed immediately and we will start working with the officer and agency on the next steps.
What type of insurance coverage do you provide for off-duty jobs?
We provide multi-million dollar ‘A’ rated comprehensive liability insurance coverage to your agency, officers, and customers. The agency will be named on our COI and we are happy to provide a copy of the COI upon request.
How much do your comprehensive services, insurance, and software cost?
Our services, including OfficerTRAK® software, ‘A’ rated general liability insurance, and statutory workers’ compensation are NO COST to your agency, municipality, and officers.
How would my agency’s policies and processes be incorporated into this solution?
We understand that each agency is different and that is why we customize our services to fit your agency’s specific policies and needs. We completely follow your rules governing your off-duty program. We work exclusively for you!