Save Time, Money, & Resources
Off Duty Management saves time, money, and resources while eliminating most off-duty risks and liabilities for your agency, officers, and customers.
- Customers Request Service Online or By Phone Anytime
- Account Team Reviews Requests for Agency Compliance
- Approved Requests Published to OfficerTRAK®
- Officers Select Jobs On OfficerTRAK® Mobile App
- Customers & Agency Can Review Job Details Online Anytime
- Officers (or Agency) Are Paid Every Week – Guaranteed!
- Invoicing and Collections Managed by Our Team
- Standard & Custom Reports On-Demand Or Scheduled
- Bonus! Highest Liability Coverage Provided at No Cost
Unmatched Service & Support
We support our partners with a dedicated Account Team and “anytime” access to our U.S.-based, bilingual, 24/7/365 Service & Support Team. Agencies can be assured that we are well-equipped to meet your needs while reinforcing a favorable relationship with your officers and off-duty employers.
- Our average speed to answer service and support calls Live is less than 1 minute
- Over 95% of service and support calls are resolved in under 5 minutes
- Dedicated Implementation Manager provides Live onsite training at no cost
Top-Rated Mobile App
OfficerTRAK® boasts the highest combined rating across iOS and Android platforms, making it the top-rated off-duty mobile app on the market. OfficerTRAK® is Designed By Officers For Officers and continually strives to innovate new features based on agency and officer feedback.
- Consistently Adding New Features Requested by Users
- True Mobile App vs Web Optimized App for Phone Use
- Recovers Information Entered During Signal Loss
Best-In-Industry Insurance Protection
We are committed to protecting officers and deputies when working extra-duty details. We also understand that agencies and their extra-duty customers need protection as well. To fulfill this commitment, our team developed the most thorough insurance program in the industry.
- AM Best Rated ‘A’ Liability Coverage
- Highest Liability Limit In the Industry
- Full State-Statutory Workers’ Compensation
- Coverage Includes Agency, Officers, and Extra-Duty Customers
Full Program Administration
We know you don’t want to give up total control of your off-duty program, but we’re confident you’d like to give up the strain it puts on your resources. Our Complete Solution relieves the administrative tasks associated with your off-duty program. Off Duty Management does it all for you, from job requests to invoicing and collections to payroll.
- Stay In Control of Your Program – We Follow Your Policies and We Do The Work
- Guaranteed! On-Time Payment to Agency/Officers Regardless of Customer Payment Status
- We Assume All Financial Risk
Agencies, officers, and city/county governments never pay anything for our complete solution. We don’t charge additional fees for insurance or licensing/usage fees for OfficerTRAK® software. Off Duty Management charges extra-duty employers a minimal administrative fee, which is usually a small percentage of their total invoice. Here’s more of what we don’t do:
- No In-App Advertisements
- No Unexpected Rate Increases
- No New Feature Add-On Fees
Have More Questions?
See the answers to commonly asked questions about how Our Complete Solution Protects Your Agency