Meet Us: Our Mission and Team

Sherry Rowley

Founder & CEO

25+ Years in Law Enforcement, Physical Security, and Operations

Sherry Rowley has had 20 years of operational and financial systems experience focused in the off-duty industry and 10+ years of law enforcement, legal administrative, and operations experience including risk management. Sherry leads efforts regarding ideation, strategic planning, and implementation of new and long-term business engagements. Prior to co-founding Off Duty Management, Sherry was the Co-Founder and President of Off Duty Services, the nation’s largest supplier of off-duty officers to the private sector. Prior to Off Duty Services, Sherry held several key administrative positions at a local law enforcement agency and district attorney’s office.

Brian Manley

President

30+ Years in Law Enforcement, Retired Chief of Police, Austin, TX

Brian Manley served in the Austin, Texas Police Department for 30 years, with his last four as Chief of Police. Manley worked in many areas of the Department and led over 1,900 sworn law enforcement officers. In 2019, Chief Manley was recognized by Fortune magazine as one of the 50 “World’s Greatest Leaders.”

Manley earned a BBA from the University of Texas and, an MS in Organizational Leadership and Ethics from St. Edward’s University, He is also a graduate of the Major Cities Chiefs Association Police Executive Leadership Institute and taught as an adjunct professor at St. Edward’s University Criminal Justice program. He has presented at CALEA and is a published contributor in the FBINAA: The Associate magazine and the Police1 newsletter.

Brian also produces a monthly podcast, Officer Wellness with Brian Manley, to continue his mission of serving and protecting officers. Listen here!

Byron Waylan

Chief Financial Officer

20+ Years in Financial Management

Byron has over 20 years of experience in strategic planning, organizing, directing, and controlling company financials, with 15+ years in the Consumer Product Goods industry. Prior to joining Off Duty Management, Byron played an instrumental role in supporting successful companies with financial management, accounting and controllership, internal audits, operational and commercial support, project management, and more. Byron received his associate’s degree in Accounting from Northeastern Oklahoma A&M and his bachelor’s degree in Finance from Pittsburg State University.

Greg Doran

Chief Operating Officer

20+ Years Managing Corporate Off-Duty Programs

Greg Doran has 20+ years of managing off-duty police programs for large corporations and 15+ years of engineering custom service solutions for law enforcement agencies. Prior to joining Off Duty Management, Greg had a successful corporate retail and consulting career in various senior leadership roles that included: Sales, Service, Operations, People/Organizational Development, and Marketing. Greg has served as an advisory board member and chairperson for several organizations including the Orange Bowl and March of Dimes. Greg attended Cal State Fullerton, completing studies in International Business and Entrepreneurship.

Rex Taylor

Chief Partnership Officer

30+ Years in Law Enforcement, Retired Deputy Director, Virginia State Police

Prior to joining Off Duty Management, Rex had a successful 30-year career in law enforcement holding supervisor, command, and executive-level positions in state and federal government. Rex served in the United States Army where he was assigned to various law enforcement positions. Rex is a graduate of East Tennessee State University and holds a master’s degree from Liberty University. Rex is a graduate of the University of Virginia National Criminal Justice Command College.

Chuck Coughlin

VP, Operations

20+ Years in Operations Management

Chuck’s extensive experience encompasses numerous successes in project management which include the oversight of operations, logistics, procurement, and supply chain warehouses in high-volume metro markets. Chuck has been a leader in strategic planning and collaboration across the company divisions to execute projects including large-scale special event coordination and scheduling. In addition, his strong communication skills allow him to successfully lead change effectively within an organization.  He attended the University of Houston and has a Bachelor of Business Administration degree.

Becky Newman

VP, Marketing

25+ Years in Marketing, Advertising, and Operations

Becky has over 25 years of experience in marketing and operations. She utilizes that experience to promote Off Duty Management’s no-cost solution and provides law enforcement officers with informative materials about the rising liability risks within the off-duty industry. Becky has considerable experience working with premier non-profit agencies, developing national partnerships, and leading and organizing community engagement events. Becky holds a Bachelor of Business Administration degree from Texas A&M University.

Shaheen Khan

Vice President of HR & Talent Acquisition

10+ Years Human Resources and Recruiting

Shaheen has over 10 years of experience in human resources and recruiting industry and holds an MBA degree with an emphasis in Human Resources. Shaheen utilizes her broad experience to ensure Off Duty Management hires a diverse group of people who are highly reputable and who support our law enforcement community. She has recruited and worked directly with a team of more than 100 law enforcement liaisons, most liaisons sustaining over 30 years of experience in law enforcement.

Tina Hendrixson

Director, Customer Experience

25+ Years in Management & Sales

Tina Hendrixson has spent over 25 years leading award-winning sales organizations for large corporations. Prior to joining Off Duty Management, she worked at Procter and Gamble for 21 years as an Account Executive working with large mass merchandisers/grocery chains and leading many Sales teams across various sectors including Health, Beauty, and Dental on the West Coast and Hawaii. Additionally, Tina worked for 8 years at a private specialty laboratory in Houston where she served in several Director roles in both Business Development and Operations. Tina attended U.C. Santa Barbara and received a bachelor’s degree in Psychology.

Eric Charles

Director, Business Development

30 years in Law Enforcement, Retired Deputy Chief, Roanoke, VA, FBINA #280

Prior to retiring, Eric had a successful 30-year career in law enforcement holding all ranks from Officer up to and including Deputy Chief position at the Roanoke, VA Police Department. Eric is a versatile, innovative leader with years of experience in daily police duties, tactical operations, budget, and police training. He graduated from the FBI National Academy Session #280. Eric maintains current in his leadership training including National Criminal Justice Command College session #8 (University of Virginia), Professional Executive Leadership Session #32 (University of Richmond), FBI LEEDA Command Leadership Institute, and Drug Unit Commander School to name a few. Eric is also a proud veteran who served five years in the United States Army Military Police.

William Varanelli

Director, Business Development

25+ years in Law Enforcement, Retired Captain, West Orange Police Department, FBINA #262

William Varanelli is a retired Captain with over 25 years of experience in law enforcement. He worked assiduously to secure significant funding for equipment, technology, and training to ensure his department had the resources necessary to protect and serve the community. As Captain, he managed budgets for Township and played an instrumental role in creating Township Ordinances and Resolutions to secure innovative programs and opportunities. Varanelli graduated from the FBI National Academy Session #262, is an Accredited Command Executive by the New Jersey State Association of Chiefs of Police, holds a bachelor’s degree in management from Rutgers University, and a master’s degree in administrative science from Fairleigh Dickinson University.

Jeff Martin

Manager, Business Development

30+ Years in Law Enforcement, Retired Detective, Richmond, TX

Prior to joining Off Duty Management, Jeff had a successful 30+ year career in law enforcement holding supervisor and command level positions in University, Municipal, and County agencies. Jeff holds a Master Police Officer Certificate and is a graduate of the University of Louisville’s Southern Police Institute (112 AOC). He also served in law enforcement for over 32 years as a Police Officer, Detective, Det. Sergeant, Patrol and Detective Lieutenant, and Operations Supervisor with the University of Texas System Police in Galveston, TX, Webster Texas Police Department, and Fort Bend County Sheriff’s Office in Richmond, TX.

John Neal

Manager, Business Development

30+ Years in Law Enforcement, Retired Chief of Police, Ridgeland, MS, FBINA #235

John Neal served the Ridgeland Police Department for over 30 years, with 7 of those years as Chief of Police. He graduated FBINA #235, and has worked in all aspects of law enforcement, including collaborations with the Department of Public Safety and a school safety task force. He’s accustomed to making positive changes in the community and continues this purpose with Off Duty Management.

Rick Taylor

Manager, Business Development

29 years in Law Enforcement, Retired Assistant Chief of Police, Lakeland Police Department, FBINA #261

Throughout his 29-year career in law enforcement, Rick Taylor served in every division and at all levels of his agency. He eventually retired as the Assistant Chief of Police. Taylor is a versatile and innovative leader with a wealth of experience in SWAT operations and community policing units. He graduated from the FBI National Academy Session #261 and holds a master’s degree in public administration from Troy University. Additionally, he served as a Military Police Officer in the Florida Army National Guard.

Karen Killpack

Manager, Business Development

13+ Years Serving Law Enforcement

Karen Killpack is an accomplished business development professional bringing 13+ years of progressive career history leveraging law enforcement industry trends to shape consultative approaches, customize valuable solutions, and build key partnerships to support law enforcement agencies. Karen was most recently the Director of Corporate Relations for the National Sheriffs Association for 7 years and the Manager of Strategic Partnerships with FBI National Academy Associates Charitable Foundation prior to that. Karen has a Bachelor of Science in Sociology and Criminology from the University of Utah.

Kathy Vargas

Business Development Manager

28 years in Law Enforcement, Retired Captain, Virginia Beach Sheriff’s Office, FBINA #271

Kathy Vargas has over 28 years of law enforcement experience and recently retired as a Captain from the Virginia Beach Sheriff’s Office, where she was the Director of Training. She holds a Bachelor’s in Criminal Justice from St. Leo University and a Master’s in Law Enforcement & Public Safety Leadership from the University of San Diego. Kathy is also a graduate of the FBI National Academy (FBINA #271) and the National Criminal Justice Command College. Kathy has developed leadership courses and served as a Peer Support Coordinator. Certified in emotional intelligence, she incorporated these principles into her training programs. Kathy is also a dedicated community volunteer, actively participating in Virginia Special Olympic events. Her expertise and commitment to officer wellness make her a respected leader in her field.

Leila Lawson

Business Development Manager

14 years in Law Enforcement, former Sergeant with Kansas City Missouri PD

Leila has a distinguished 14-year career in law enforcement, serving as an Airport Operations Specialist, a D.A.R.E. and G.R.E.A.T. instructor for K-12 students, a Crisis Intervention trainer for youth, and a Field Sergeant with the Kansas City Missouri Police Department. Leila’s extensive experience in public safety and community outreach is complemented by her previous career in Marketing, where she developed and implemented promotional policies, managed trade show operations, coordinated marketing communication projects, and conducted strategic data analysis. She holds a Bachelor of Arts degree in Communications, bringing a unique blend of law enforcement expertise and marketing acumen to her current endeavors.

Kathy Morgan

Business Development Manager

27 years in Law Enforcement, Retired Major, Overland Park Police Department, SPI 138th AOC

Kathy Morgan had a successful 27+ year career in law enforcement, holding ranks from Officer to Major at the Overland Park Police Department in Kansas. She worked in many areas of the department and implemented a Peer Support Team within the agency. Kathy is a graduate of the Southern Police Institute, AOC #138. She holds a Bachelor of Science in Criminal Justice from Washburn University, a Master of Public Administration from the University of Kansas, and a Master of Science in Criminal Justice from the University of Louisville. Kathy is an adjunct professor at Columbia Southern University.

Mark Santiago

Business Development Manager

25 years in Law Enforcement, Retired Major, New Jersey State Police, FBINAA #278

Throughout his 25-year career in law enforcement, Mark served in several assignments, including the Administrative Branch, Human Resources, Internal Affairs Investigation Bureau, Training Bureau, and Field Operations, among others. He is a police administrator and operations leader with years of experience in police training, criminal investigations, policy development, and budget. He graduated from the FBI National Academy Session #278 and holds a B.S. in Economics and an M.A. in Psychology.

“Off Duty Management is run by cops, so they understand our language. They understand our world…”

Chief Deputy Matthew Thomas
Pinal County, AZ Sheriff’s Office

Built By Officers For Officers

Off Duty Management is Built By Officers For Officers. Our mission is to combine the strength and value of our team to serve, support, and protect the men and women of law enforcement by providing them with the best technology, insurance, and administrative resources our industry has to offer.

Founded by Former Law Enforcement Officers
Designed to Support & Protect Law Enforcement
Highly Regarded Leadership with 200+ years of Experience in Law Enforcement

History

After many years working in government agencies and co-founding the nation’s largest provider of off-duty officers for the private sector, Sherry Rowley identified a specific need facing law enforcement agencies across the country: agencies needed an organizational partner to provide administrative support, exceptional technology, and liability protection for officers working off-duty jobs.

From the start, Off Duty Management has saved our agency partners up to 85% of the resources they previously used to administer extra jobs…

Sherry’s unique experience in governmental agencies and off-duty administration led to the creation of Off Duty Management. In 2016, Off Duty Management began with our unique business model: providing the maximum level of service and protection to law enforcement agencies at absolutely no cost. From the start, Off Duty Management has saved our agency partners up to 85% of the resources previously used to administer extra jobs and has protected officers with the highest liability coverage limits possible. Since that time, Off Duty Management has grown to serve agencies across the country, many of whom are the largest agencies using a third-party provider.

In 2021, Off Duty Management’s alliance with the law enforcement sector was further strengthened when retired Chief of Austin (TX) Police, Brian Manley, chose to join the team as company president. With a firm foundation being Built By Officers For Officers, Brian’s experience and leadership has driven the company to new levels of service and commitment to protecting officers and agencies at no cost.

Meet Our Team

Sherry Rowley

Founder & CEO

Brian Manley

President

Byron Waylan

Chief Financial Officer

Greg Doran

Chief Operating Officer

Rex Taylor

Chief Partnership Officer

Chuck Coughlin

VP, Operations

Becky Newman

VP, Marketing

Shaheen Khan

VP, Human Resources

Tina Hendrixson

Director, Customer Experience

Eric Charles, FBINA#280

Director, Business Development

Will Varanelli, FBINA#262

Director, Business Development

Jeff Martin

Manager, Business Development

John Neal, FBINA#235

Manager, Business Development

Rick Taylor, FBINA#261

Manager, Business Development

Karen Killpack

Manager, Business Development

Kathy Vargas, FBINA#271

Manager, Business Development

Leila Lawson

Manager, Business Development

Kathy Morgan

Manager, Business Development

Mark Santiago, FBINA#278

Manager, Business Development

Jamin Sneed

Manager, Implementation

Bobby Miller

Manager, Implementation

Billie Taylor

Manager, Implementation

Ed Virgen

Manager, Implementation

Lisa Nguyen

Manager, Implementation

Victor Johnson

Manager, Implementation

I founded Off Duty Management to set the standard in this industry. Our team’s mission is to protect and serve officers while they protect and serve their communities. We’re our partner agencies’ first call when it comes to managing their off-duty program.

Sherry Rowley

Founder & CEO, Off Duty Management

Partner Associations

We are proud to support and partner with these important law enforcement associations.

The FBI National Academy Associates, Inc. (FBINAA)

The FBI National Academy Associates, Inc. (FBINAA) is a non-profit, international organization of 16,000+ senior law enforcement professionals dedicated to providing our communities, states, countries, and profession with the highest degree of law enforcement expertise, training, education, and information.

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Command Presence

The Command Presence training is the antithesis of “the way we’ve always done it.” At Command Presence Training, we are lifelong public servants who have been in your shoes before and truly believe the student is more important than the teacher. We exist to transform officers into their best selves and have assembled an amazing team of veteran law enforcement trainers that are dedicated to the betterment of the most noble profession on the planet.

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National Law Enforcement Memorial and Museum

The purpose of the National Law Enforcement Memorial and Museum is to honor the role of law enforcement, in service to society, by recognizing the sacrifices and valor of law enforcement, educating the community, and making it safer for those who serve.

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Major County Sheriffs of America

The Major County Sheriffs of America is a professional law enforcement association of the 113 largest Sheriff’s offices representing counties or parishes with 500,000 population or more. We are dedicated to preserving the highest integrity in law enforcement and the elected Office of the Sheriff. Our membership represents over 130 million citizens. The Major County Sheriffs of America is a united and powerful voice of community leaders on issues of public concern through: Sense of Urgency, Communication, Education, Advocacy, and Research.

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National Association of Women Law Enforcement Executives

The mission of the National Association of Women Law Enforcement Executives, Inc. shall be to promote the ideals and principles of women executives in law enforcement; to conduct training seminars to train, and educate women executives in law enforcement; including but not limited to the areas of leadership, management, and administration; to provide a forum for the exchange of information concerning law enforcement, and generally fostering effective law enforcement.

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